Customer Support Executive (Chennai)

Customer Support Executive (Chennai)

10 Aug
|
Avishya
|
Chennai

10 Aug

Avishya

Chennai

Responsibilities

- Understand customer needs and communicate how the product adds value to meet those needs.

- Upsell or cross-sell additional products or services to maximize sales revenue.

- Provide personalized recommendations and suggestions based on customer preferences.

- Follow up with customers to ensure their satisfaction and encourage repeat purchases.

- Communicate with Customers both pre- and post-purchase - Emails, Web chats, WhatsApp Chats, Phone calls.

- Order checking and Quality Checks before shipping products to customers.

- Follow up with Logistics for tracking shipments and order fulfillment.

Requirements

- English communication skills - Written and Spoken (Must).

- Pleasant and sweet temperament.

- Enthusiastic and energetic attitude.

- High outcome orientation.

This job was posted by Avishya Hr from Avishya.

📌 Customer Support Executive (Chennai)
🏢 Avishya
📍 Chennai

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