Team Management & Motivation: Hire, onboard, mentor, and inspire sales reps to maintain high morale and a competitive drive.
Goal Setting & Tracking: Set individual and team quotas, monitor KPIs (conversion rates, call volume, revenue), and manage the sales pipeline.
Coaching & Training: Conduct regular training sessions, provide constructive feedback, and assist with closing complex deals.
Strategy Execution: Implement sales strategies defined by senior executives and adapt local tactics to fit market shifts.
Reporting: Analyze performance metrics and report progress, forecasts, and roadblocks to upper management.
Customer Escalations: Help handle major client accounts and resolve escalated customer service issues.
Pay: ₹35,000.00 - ₹45,000.00 per month
Perks
- Leave encashment
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Faridabad, Haryana (Faridabad, Faridabad District): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Current and Expected Salary ?
- What is your notice period?
Experience:
- Team management: 2 years (Preferred)
Work Location: In person
📌 Customer Service Team Leader (Faridabad)
🏢 ABC CONSULTANTS
📍 Faridabad
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