Customer Service Specialist (Chennai)

Customer Service Specialist (Chennai)

10 Aug
|
Du0026B Technologies u0026 Data Services
|
Chennai

10 Aug

Du0026B Technologies u0026 Data Services

Chennai

Company Description D&B; Technologies & Data Services, a wholly owned subsidiary of Dun & Bradstreet South Asia, Middle East Limited, delivers predictive analytics, decision management, and information management solutions to clients worldwide. Established in 2007, the company employs a diverse team of analytics professionals, IT engineers, and industry experts who address complex business challenges.

Its core strength lies in risk management, including statistical modeling of credit risk across consumer, SME, and corporate segments, helping banks identify valuable prospects and predict future credit behavior. With deep knowledge of local market conditions, the company provides meaningful analytical insights even when data is limited. D&B; Technologies & Data Services also has advanced capabilities in the credit bureau domain, using proprietary matching algorithms and technology platforms implemented in more than fifteen emerging-market countries.

:

- Liaison and manage relation with sister offices and customers
- Ability to manage multiple priorities simultaneously; adaptable,



and adaptable to change
- Dealing with internal & external customers and situations with a professional and resourceful manner for resolution
- Ensuring depth of deliverables and on the timeliness of deliverables
- Drive through day-to-day operations in the customer service task.
- Respond to customer service issues in a timely manner with problem solving attitude.
- Liaison with Various teams such as Research, and Quality Control team to ensure timely and effective delivery of customer deliverables.
- Maintain accurate records and document all customer service activities and discussions.
- Working with Senior Management Teams to achieve Department’s and D&B;’s vision and mission.
- Knowledge in research/ consultancy/ financial services.
- Bachelor’s /master’s degree or equivalent qualification in Finance/ Accountancy/ Banking Economics/ Business Studies from a top-tier university or from reputed institutes.

📌 Customer Service Specialist (Chennai)
🏢 Du0026B Technologies u0026 Data Services
📍 Chennai

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