Deliver Tier 2 customer support in US shift via calls, emails, and chats with focus on 100% issue resolution and customer satisfaction Key Responsibilities Handle inbound/outbound interactions with accurate case logging Support recruitment processes for applicants & rehires Guide customers on self‐service portals Escalate unresolved issues per defined procedures Ensure GDPR‐compliant security verification Achieve SLA targets & maintain call/data quality Skills &
Qualifications Strong verbal & written communication Quick technical learning ability; familiarity with ServiceNow, ERP, MS Office Ability to multitask in rapid‐paced environment Customer‐focused mindset with attention to detail Eligibility Freshers Prior International BPO work experience
📌 Customer Service Representative (Vasanthanagar)
🏢 Claidsphere Solutions
📍 Vasanthanagar
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