At Kidbea®, we’re building one of India’s most loved sustainable kidswear brands ?, and we’re looking for a Customer Service Executive who can deliver exceptional customer experiences with clarity, empathy, and confidence.
Key Responsibilities
- Handle customer queries via calls, emails, and chat in a timely manner
- Provide accurate information about products, orders, and policies
- Coordinate with internal teams (logistics, warehouse, etc.) for issue resolution
- Maintain records of customer interactions and feedback
- Ensure high levels of customer satisfaction and retention
Requirements
- Excellent communication skills in English & Hindi
- Minimum 1 year of experience in customer service or a similar role
- Robust problem-solving attitude with a customer-first mindset
- Ability to handle queries calmly and professionally
📌 Customer Service Executive (Noida)
🏢 Kidbea®
📍 Noida
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