Roles and Responsibilities

- Develop and execute customer engagement strategies to drive business growth and retention.

- Collaborate with cross-functional teams to resolve complex issues and improve overall customer satisfaction.

- Stay up-to-date on industry developments and best practices in CRM management.

- Analyze data to identify trends, opportunities, and challenges in customer behavior.

- Manage customer relationships throughout the entire lifecycle, from initial contact through renewal.

Desired Candidate Profile

- 4 - 5 years of experience in CRM strategy development, execution, or consulting.

- Excellent problem-solving skills with strong analytical abilities; ability to communicate technical insights effectively to non-technical stakeholders.

- Solid understanding of Salesforce or similar CRM platforms; ability to analyze large datasets using tools like Tableau or Power BI.

- Proven track record of success in managing multiple projects simultaneously while meeting deadlines.

📌 Customer Relationship Manager (Madurai)
🏢 Haritha Motors
📍 Madurai