Teleperformance is Urgently Hiring for Customer Service Representative | Chat Process | Mumbai, Malad Job Type: Full time | 24/7 Rotational Shifts Handle customer queries and concerns through chat in a professional and timely manner Provide product/service information, troubleshoot issues, and ensure first-contact resolution Accurately log interactions and update CRM systems Collaborate with team leads to improve customer experience Adhere to process guidelines, data privacy, and compliance standards Graduate - Mandatory Experience: Prior experience in Customer Service/BPO – Mandatory Banking/Financial process experience – Added Advantage Excellent written English communication and typing speed ~ Ability to work in 24/7 rotational shifts ~5 Days Working | 2 Rotational Week Offs ~ Why Join Teleperformance?

~ Competitive in-hand salary ~ Growth opportunities in a global BPO leader ~ Dynamic work environment + learning & development ~5-day work week with rotational week offs Requesting candidates not to call- please drop in WhatsApp messages/emails with the Subject- Non-voice, Chat process

📌 Customer Experience Advisor (full time & part time) (Mumbai)
🏢 TP
📍 Mumbai