About Us:

ReadyAssist is a pioneering Indian AutoTech company offering AI-powered, tech-enabled vehicle lifecycle management solutions for 2-wheelers, 3-wheelers, 4-wheelers, and commercial vehicles across ICE, CNG, and EV segments, delivering reliability, transparency, and an exceptional customer experience.

With a network of 11,000+ skilled service providers and 6,500+ tow trucks across 19,100+ pin codes, efficiently managed through advanced in-house deep-tech and AI-powered systems, ReadyAssist ensures seamless mobility support for individuals and 50+ marquee clients, including leading OEMs, insurance companies, e-commerce companies, and fleet operators across India.

Our Business Verticals are Roadside Assistance, Doorstep Services, CNG Retrofitment and Insurance Claims and Management

Know More About Us

· Website: www.readyassist.in

· Instagram: https://www.instagram.com/readyassist/

· LinkedIn: https://www.linkedin.com/company/readyassist/

:

- Deliver exceptional customer service by ensuring a seamless and positive experience for every customer.
- Handle customer inquiries and resolve issues effectively, with a solid focus on First Call Resolution (FCR).
- Demonstrate empathy, patience,



and professionalism while interacting with customers across all touchpoints.
- Take ownership of customer concerns and resolve escalations promptly, striving to achieve resolution during the first interaction.
- Communicate clearly and accurately to build customer trust and satisfaction.
- Coordinate with internal teams when required to ensure timely and effective resolution of customer issues.
- Maintain high standards of service quality while adhering to company policies and processes.
- Consistently meet customer satisfaction (CSAT), quality, and productivity targets.

Whom we are looking for?

- Any educatinal background
- Must be fluent in English, Hindi and atleast one South Indian langauge
- Must be comforatble to work in rotational shift and rotational week-off

Other Details:

- Work Location: HSR Layout, Sector 1, Bangalore
- Work Mode: Work from Office and 6 days working

Other Perks:

- PF, Health Insurance, Breakfast, Lunch and Unlimited hot beverages

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits

- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Care Executive (HSR Layout)
🏢 ReadyAssist
📍 HSR Layout