Customer Care Executive (Virar)

Customer Care Executive (Virar)

10 Aug
|
Lumixo
|
Virar

10 Aug

Lumixo

Virar

Job Responsibilities

- Handle incoming customer inquiries through phone calls, WhatsApp, and online platforms.

- Call customers who make inquiries and understand their requirements.

- Explain our services, pricing, packages, and available booking slots.

- Follow up with customers and convert inquiries into confirmed bookings.

- Schedule and confirm customer appointments/bookings.

- Maintain records of inquiries, follow-ups, bookings, and cancellations.

- Coordinate with the service team to ensure bookings are completed smoothly.

- Contact customers after service completion to collect feedback and check customer satisfaction.

- Handle customer complaints and coordinate with the concerned team for quick resolution.

- Follow up with existing customers for repeat bookings and additional services.

- Maintain skilled and friendly communication with every customer.

Pay: ₹7,000.00 - ₹10,000.00 per month

Work Location: In person

📌 Customer Care Executive (Virar)
🏢 Lumixo
📍 Virar

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