- Handle customer queries through calls, emails, and chats.
- Provide accurate information and resolve customer issues.
- Maintain good customer relationships and ensure customer satisfaction.
- Record customer interactions and update details in the system.
- Follow company policies and service standards.
Requirements:
- Good communication skills in English & Hindi (regional language preferred).
- Basic computer knowledge.
- Customer-focused attitude with problem-solving skills.
- Ability to handle calls professionally.
Salary: As per company standards Shift: Rotational / Day Shift (as applicable)