Project Role : Custom Software Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.

Must have skills : Genesys Contact Center QM Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in the development and implementation of innovative solutions.

Roles & Responsibilities: Expected to be an Genesys Cloud CX SME

Collaborate and manage the team to perform

Responsible for team decisions

Engage with multiple teams and contribute on key decisions

Provide solutions to problems for their immediate team and across multiple teams

Lead the application development process

Conduct code reviews and ensure coding standards are met





Implement best practices for application development Professional & Technical Skills: Must To Have Skills: Proficiency in Genesys Cloud CX

Robust understanding of cloud-based application development

Experience with API integration and development

Knowledge of Agile methodologies for software development

Hands-on experience with DevOps tools and practices Mandatory: Proficiency in Genesys Cloud CX Development & Configuration

API Integration and Cloud Application Development

Problem-Solving & Troubleshooting Skills Good To Have: Experience Leading Multi-Team Collaboration

Agile Development & DevOps Practices

Genesys Cloud Architect Certification Additional Information: The candidate should have a minimum of 5 years of experience in Genesys Cloud CX A 15 years full-time education is required

📌 Custom Software Engineer (Hyderabad)
🏢 Accenture in India
📍 Hyderabad