Job Summary

- Functional knowledge & at least 1 implementation of CSM module of ServiceNow

- Development experience with SOAP, RESTful API, scripting with ServiceNow

- Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...

- Have worked on multiple integrations of ServiceNow-Monitoring Tools

- Past experience with instance upgrade and patching is a plus, but not required.

- Hands on experience with ServiceNow CSM, ITSM, and Service Portal

- 1-2 years of hands-on experience with ServiceNow in Support role (Incident, Problem and Change management)

- Solid understanding in ServiceNow development, implementation, integration, JavaScript, UI policies, UI action, workflow, business rule, client script

- Identify system deficiencies and recommends solutions continual service improvements.

- Functional understanding of NOW Experience UI Framework

- Functional understanding of JMS integrations

- Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities

- Certification
- CSA, CAD or CIS-CSM

📌 CSM developer (Bangalore East)
🏢 Vertiscript Global
📍 Bangalore East