- Manage client relationships and provide excellent customer service.
- Coordinate with internal teams to resolve client queries and escalations.
- Ensure timely service delivery as per SLA.
- Support account renewals and maintain robust client relationships.
- Handle customer grievances and provide prompt resolutions.
- Prepare reports and maintain documentation using MS Office.
- Communicate product updates and coordinate with stakeholders.
- Open to travel as per business requirements.
Desired Candidate Profile
- Qualification: Graduate
- Experience: Fresher
- Profile: CRM Executive
- Good communication and interpersonal skills.
- Basic knowledge of MS Office.
- Customer-focused with a willingness to learn.
- Open to travel.
MDIndia Health Insurance TPA Pvt. Ltd. Karnawat Tower, First Floor, Above bank Of Baroda,
Paud Phata Kothrud, Pune 411038
HR Pratiksha - (phone hidden)
📌 Crm Executive (Pune)
🏢 MDIndia
📍 Pune
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