We’re in the business of Good.

Lions

International is the largest service club organization in the world. Our 1.4 million members are serving locally and globally to help take on some of the biggest challenges facing humanity.

Every

Lion and club are supported by our international association. More than 300 Lions International staff members are constantly working on tools and technology to enhance Lions’ service. When caring people join together, roll up their sleeves and take action to make their community better, it’s an incredible feeling for everyone involved.

Here's how you can help. We are currently looking for a Supply Chain and Member Services Coordinator to join our team and rise to the challenge of empowering service. In this role you’ll responsible for managing end-to-end supply chain operations across multiple product lines while supporting strategic operational initiatives, technology-driven projects and member service excellence.

The role collaborates closely with Headquarters, Regional Office teams, vendors, logistics partners, and technology providers to ensure efficient sourcing, fulfillment, reporting and continuous process improvement. The incumbent will leverage data analytics, reporting tools and operational systems to support business decisions and enhance the member experience. What You’ll Do: End-to-End Supply Chain Operations Coordinate end-to-end fulfillment of Current Member Kits, Charter Kits, Awards & Recognition, Club Supplies and Merchandise.

Coordinate sourcing, procurement, inventory, warehousing, dispatch and last-mile delivery.

Track SLAs,



TATs and inventory levels Vendor & Stakeholder Management Coordinate with vendors, licensing partners and logistics providers.

Coordinate with Headquarters, Finance, Intelligent Logistics and Regional Office teams.

Support RFPs, vendor onboarding and business continuity planning. Data Analytics, Reporting & Business Intelligence Maintain dashboards, MIS reports and business trackers.

Compile and analyse operational data to identify trends, KPIs and bottlenecks, and highlight improvement opportunities.

Prepare operational reports and presentations for Headquarters and management. Systems, Projects & Technology Coordination Coordinate HQ-led operational projects.

Gather business requirements and support UAT.

Work with technology vendors to support automation initiatives and systems Process Coordination & Continuous Improvement & Documentation Maintain SOPs, process documentation and trackers.

Support process improvement and automation initiatives.

Support audit, legal and compliance requirements. Member & Stakeholder Support Respond to member and stakeholder enquiries.

Resolve fulfilment issues and provide proactive communication.

Assist in preparing executive summaries and project updates.



Research & Special Projects Research industry best practices and support strategic initiatives.

Other duties as assigned We’re Looking for Someone With: Bachelor’s degree in supply chain, Operations, Business Administration, Commerce, or related discipline. Masters would be an advantage

Minimum 1 year of experience in Supply Chain Operations, Vendor Management, Project Coordination, Data Analysis and Stakeholder Management.

Experience with Dashboard Development, MIS Reporting & Operational Analytics

Advanced Microsoft Excel (Pivot Tables, Power Query, XLOOKUP, INDEX/MATCH, Dashboards, Automation)

Working knowledge of Microsoft Access is desirable

Exposure to Microsoft Power BI is desirable

Microsoft PowerPoint, Word & Outlook

Exposure to AI productivity tools (Copilot, ChatGPT or equivalent) is advantageous

Exposure to ERP / Supply Chain Systems is desirable Why You’ll Love Working Here: Lions International has excellent benefits for you and your family. We believe in a balanced work-life and have programs and benefit plans to support our employees, such as: Flexible and hybrid work schedules

Casual dress Provident Fund - Employee and employer each contribute 12% of base salary monthly

Mediclaim Coverage

Group Personal Accident Policy

Reimbursable training We are committed to fostering an environment where all individuals –regardless of background, identity, or lived experience – feel welcomed, respected and empowered to serve. Our strength comes from the diversity of our members and staff, and the inclusive spirit that unites us in service.

📌 Coordinator - Supply Chain Management and Member Services (Mumbai)
🏢 Lions Clubs International
📍 Mumbai