10 Aug
|
WSNE Consulting
|
Gurugram
10 Aug
WSNE Consulting
Gurugram
Role & responsibilities
- Reviewed and moderated user-generated content, including text, images, videos, and comments, to ensure compliance with platform policies and community guidelines.
- Identified and removed content involving spam, fraud, hate speech, harassment, violence, nudity, misinformation, and other policy violations.
- Applied content moderation policies accurately while maintaining high quality and productivity standards.
- Escalated complex, sensitive, or high-risk cases to the appropriate internal teams according to established procedures.
- Conducted content quality checks and maintained consistent decision-making across moderation tasks.
- Managed moderation queues efficiently and met daily productivity, accuracy, and turnaround time targets.
- Documented moderation decisions and maintained detailed case records for audit and reporting purposes.
- Collaborated with Quality Assurance (QA), Trust & Safety, and policy teams to improve moderation quality and ensure policy compliance.
- Protected user privacy by handling confidential information in accordance with company policies and data security requirements.
- Stayed up to date with policy changes, platform guidelines, and emerging online safety trends.
- Demonstrated strong attention to detail, analytical thinking, and sound judgment while reviewing sensitive content.
- Used moderation tools, CRM systems, and Microsoft Office/Google Workspace applications to perform daily operational tasks.
Preferred candidate profile
- Excellent written and verbal communication skills in English; additional language proficiency is an advantage.
- Strong understanding of community guidelines, content policies, and online safety standards.
- Ability to review text, images, videos, and other user-generated content with high accuracy and attention to detail.
- Strong analytical and decision-making skills with the ability to apply policies consistently.
- Comfortable handling sensitive or graphic content while maintaining professionalism.
- Proficient in Microsoft Office, Google Workspace, and web-based moderation tools.
- Ability to work in a fast-paced, target-driven environment while meeting quality and productivity metrics.
- Solid problem-solving, time management, and multitasking skills.
- Willingness to work in rotational shifts, weekends, and holidays if required.
- Team-oriented with a positive attitude, adaptability, and a commitment to continuous learning.
Perks & Benefits
- Process: International Content Moderation
- CTC: Up to 4.30 LPA
- Take Home Salary:18k to 29k in hand
- Location: Gurugram
- Working Days: 5 Days working
- Week Off: 2 Rotational Off
- Shift: Rotational shifts
- Cab: Both-side cab facility
- Need Immediate Joiners Only
To Schedule Your Interview, call or what's app :-
Minakshi Bisht (phone hidden)
Twinkle (phone hidden)
Kanika (phone hidden)
Aanchal (phone hidden)
Vanshika (phone hidden)
📌 Content Moderation :: Fresher & Experience :: Salary upto 4.30 LPA (Gurugram)
🏢 WSNE Consulting
📍 Gurugram