Job Title: Cloud Operations Engineer ( GCP-INFRA-AS-CODE )

Experience: 5 - 7 Years

Location: Chennai/ Bangalore/ Coimbatore/ Hyderabad/ Pune

Work Mode: Hybrid

Duration: 6 Months

:

Role Overview The Cloud Operations Engineer (L1/L1.5) provides operational support for enterprise cloud environments with a primary focus on Google Cloud Platform (GCP). The role acts as the first point of engagement for cloud alerts, incidents, operational events, and service requests while ensuring adherence to ITIL-aligned service management practices.

Shift timings:

Shifts will be rotated on below timings

06:30 AM 4 PM IST

2:30 PM 0:00 AM IST

Experience Requirements

Minimum 5+ years of experience in Cloud Operations, Infrastructure Operations, NOC, IT

Operations, SRE Operations, or Cloud Support environments.

Key Roles and Responsibilities

- Monitor cloud infrastructure and respond to alerts from enterprise monitoring tools.
- Perform L1 and L1.5 incident triage, troubleshooting, and remediation.
- Manage incidents, requests, and operational tasks through ServiceNow.
- Support GCP Compute Engine, IAM, VPC, DNS, Storage, Load Balancing, VPN and Logging

services.




- Participate in major incident bridges and war rooms.
- Execute runbook-driven operational activities and health checks.
- Support change reviews, risk assessments, pre/post implementation validations, and

approved operational changes.
- Maintain SOPs, runbooks, KEDB articles, and knowledge of repositories.
- Provide shift handovers and operational reporting.
- Identify automation, toil reduction, and service improvement opportunities.

Primary Skills

- Google Cloud Platform (GCP)

- Linux Administration
- Basic Networking: TCP/IP, DNS, VPN, Routing, Firewalls

Preferred / Optional Skills

- AWS and Azure exposure
- Kubernetes (GKE)
- Docker
- Terraform / Infrastructure as Code
- GitHub, Azure DevOps, Jenkins
- Ansible and workflow automation
- Cloud Security and Governance

Certifications (Preferred) Google Associate Cloud Engineer, Google Professional Cloud Architect

Soft Skills

Solid troubleshooting, communication, stakeholder management, documentation,

customer focus, and ability to work in 24x5 support environments.

📌 Cloud Operations Engineer ( GCP - Infra - AS - Code ) (Bengaluru)
🏢 CIEL HR
📍 Bengaluru