Key Responsibilities

- Patient Reception &
- Hospitality

- Greet all patients and visitors warmly upon arrival

- Ensure a welcoming, calm, and professional environment in the waiting area

- Appointment Scheduling &

- Coordination

- Manage bookings via phone, WhatsApp, or in-person requests

- Confirm, reschedule, or cancel appointments as needed

- Coordinate with physiotherapists to manage daily schedules

- Patient Record Management

- Maintain accurate and up-to-date patient information

- Assist in collecting and entering data into digital records or clinic management software

- Billing &

- Payments

- Handle patient billing and process payments

- Maintain logs of daily collections and generate receipts

- Phone &

- Communication Handling

- Answer incoming calls and respond to inquiries promptly and professionally

- Manage follow-up reminders and patient communications

- Daily Clinic Operations Support

- Ensuring that all clinic areas are clean, organized, and stocked

- Coordinate with housekeeping,



vendors, and support staff as required

- Administrative Tasks

- Maintain attendance records, supplies inventory, and daily checklists

- Assist with preparing basic reports or staff communication if required

- Patient Care Coordination

- Explain clinic policies, first-time visit protocols, and guide patients when needed

- Ensure smooth handover to therapists and support staff for each session

- Marketing &

- Engagement (Optional/If Applicable)

- Assist in updating appointments on digital platforms or handling basic Instagram/WhatsApp posts

- Collect testimonials and feedback forms from satisfied patients

- Marketing for in-clinic services

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹30,000.00 per month

Perks

- Flexible schedule

- Paid sick time

- Paid time off

Work Location: In person

📌 Clinic Administrator (Matunga)
🏢 Prohuman Health
📍 Matunga