Role: Client Servicing & Alliance Executive

Mode: Full-time (Work from home)

Location: Mumbai

Date Of Joining: September

Remuneration: Between Rs. 20,000 to Rs. 25,000/- per month

Work hours : 7 to 8 hours per day, 6 days a week

About the role

Oyster Sailing is looking for a highly motivated, organized, and commercially minded Client Servicing & Alliances Executive to join our team.

This role will be responsible for managing the complete client journey—from initial enquiry and quotation follow-up to client closure, service delivery, post-charter follow-up, and relationship management. The successful candidate will also develop and manage strategic alliances with corporates, hotels, travel companies, lifestyle brands, event planners, influencers, and other relevant partners to generate recent business opportunities. Create and implement new event concept on yachts .

The ideal candidate is a confident communicator who can build strong relationships, support the sales team, identify creative partnership opportunities, and develop out-of-the-box initiatives such as corporate events, brand collaborations, cross-promotional campaigns, and experiential marketing activities.

Key responsibilities: Client servicing and sales support

- Manage the end-to-end client journey, from enquiry qualification and proposal preparation to booking confirmation, service coordination, payment follow-up, and post-service engagement.
- Follow up consistently with prospective clients to support conversion and closure.
- Understand client requirements and recommend suitable yacht charter, event, and marine experiences.
- Prepare quotations, proposals, itineraries, presentations, and other client-facing documents.
- Coordinate with operations, yacht crews, vendors, and internal teams to ensure smooth service delivery.
- Maintain regular communication with clients before, during, and after their experience.
- Handle client questions, concerns, changes, and complaints professionally and promptly.
- Identify opportunities for repeat bookings, referrals, upgrades, and additional services.
- Keep accurate records of leads, client communications, quotations, bookings, and follow-ups in the CRM.

Alliances and business development

- Identify, research, and approach potential alliance partners that can generate business for Oyster Sailing.
- Build and manage relationships with corporate companies, hotels, travel agencies, destination management companies, event planners, wedding planners, luxury brands, restaurants, clubs, influencers, and tourism-related organizations.
- Develop partnership opportunities such as corporate outings, private events, brand activations, employee engagement activities, client entertainment, and cross-promotional campaigns.




- Create innovative collaboration ideas that increase brand awareness, client engagement, and revenue.
- Negotiate mutually beneficial partnership terms, referral arrangements, packages, and promotional opportunities.
- Manage existing alliance partners and ensure regular communication, follow-up, and business development activity.
- Track referrals, leads, bookings, and revenue generated through each partner.
- Prepare partnership proposals and maintain organized records of agreements, contacts, activities, and results.
- Represent Oyster Sailing at networking events, exhibitions, corporate meetings, and industry functions.

Qualifications and skills

- Bachelor’s degree in Business Administration, Marketing, Hospitality, Tourism, Communications, or a related field.
- At least 2 years of experience in client servicing, business development, sales coordination, partnerships, hospitality, events, tourism, luxury services, or a related industry.
- Experience managing the complete customer journey within a service-based business.
- Proven ability to build and maintain relationships with corporate clients and external partners.
- Strong sales follow-up, negotiation, presentation, and closing skills.
- Excellent written and verbal communication skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple clients, partners, tasks, and deadlines simultaneously.
- Creative, proactive, and commercially minded, with the ability to develop new business ideas and partnership concepts.
- Familiarity with CRM systems such as Zoho CRM, Salesforce, Odoo, or similar platforms.
- Basic understanding of digital marketing, social media, email marketing, Google Ads, and lead-generation campaigns.
- Ability to prepare professional proposals, presentations, reports, and partnership documents.
- Strong problem-solving skills and a customer-first approach.
- Previous experience in yacht chartering, tourism, hospitality, events, luxury services, or marine-related businesses is an advantage.
- Willingness to attend client meetings, networking events, corporate functions, and partner meetings when required.

What we are looking for

- A confident relationship-builder who enjoys interacting with clients and businesses.
- Someone who takes ownership of client follow-ups and sees opportunities through to closure.




- A creative thinker who can turn ideas into practical events, partnerships, and revenue opportunities.
- A reliable team member who can coordinate effectively between clients, partners, sales, marketing, and operations.
- An individual contributor who is self-motivated, target-oriented, and comfortable working independently.

If you are passionate about client relationships, partnerships, events, and creating memorable experiences, we would love to hear from you. Apply now to join Oyster Sailing.

About the Company:

Oyster Sailing is a boutique that crafts experiential services specializing in offering a unique blend of high adventure, relaxation, and rejuvenation through the world of sailing. As an industry leader, we design experiences that encompass various aspects of sailing and cruising, as well as celebrate the finest moments in our guests' lives. We also cater to customized experiences for those who seek to escape their routine confines.

Our aim is to promote water sports by bringing the exhilarating experience of sailing and cruising to life, offering a comprehensive range of personalized services. We proudly present the finest fleet for yacht charter packages in Mumbai, Goa & Chennai, boasting an extensive lineup of over 250 sail yachts, motor yachts, sailboats, catamarans, speedboats, and floating boats.

Our company culture promotes relaxation, creating an environment conducive to enhanced productivity. Oyster Sailing Services sets itself apart by offering the pioneering concept of 'Sailing Counseling' in India, aimed at fostering water-based activities.

Oyster envisions expanding its services across different cities and countries, making 'sailing' accessible sport and leisure pursuit. Our company is driven by a mission to provide the best services at the most competitive price point, while delivering exceptional value to our guests.

Oyster Team:

Oyster refers to its customers as 'guests' and its employees as 'family.' Oyster constitutes a closely-knit family comprising highly experienced crew members and sailors who are certified by affiliated institutes. Each employee upholds the utmost ethical and work standards that are integral to our operations. Our organizational structure is non-hierarchical, fostering an environment that champions creativity, ideation, and leadership.

Our back-office staff members benefit from a hybrid work model that grants them the freedom to work flexibly, promoting an open flow of For more details check us on Web: www.oystersailing.in

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Website: www.oystersailing.in

Industry: Travel & Event Management Arrangements

Company size: 3-15 employees

Headquarters: Mumbai, Maharashtra

Type: Privately Held

Founded: 2013

📌 Client Servicing & Alliance Executive (Mumbai)
🏢 Oyster Sailing
📍 Mumbai