10 Aug
|
Stellar Talent Hr Consultancy Chennai
|
Chennai
10 Aug
Stellar Talent Hr Consultancy Chennai
Chennai
Job Title: Client Servicing & Event coordinator
Company: Event management
Location: Nungambakkam, Chennai
Experience: 25 Years
Positions: 2
Employment Type: Full-Time
Education: Bachelor's Degree in Business Administration, Marketing, Communications, or a related field.
If interested please share your updated cv to
[email protected]
About the Company
Our client, represented exclusively by Stellar Talent HR Consultancy is a leading Event management, planning, and design company based in Chennai, with over 20 years of industry expertise. Since 2003, they have been delivering world-class Corporate Events, Medical Conferences, MICE, Exhibitions, Product Launches, and Weddings across India through innovative planning and flawless execution.
Job Summary
We are looking for a proactive and customer-focused Client Servicing & Event coordinator to manage client relationships and ensure the successful execution of events. The ideal candidate should possess excellent communication, coordination, and problem-solving skills, with the ability to work closely with internal teams while maintaining exceptional client satisfaction. This role requires frequent travel to client locations and event venues.
Job Responsibilities
- Client Communication: Answer questions, provide information, and act as the primary contact via phone, email, or meetings. So, travel is must. Attend client meetings, site visits, and event execution as required.
- Issue Resolution: Troubleshoot problems,
fix technical glitches, and handle complaints.
- Internal Coordination: Work with sales, product, and tech teams to deliver what the client needs.
- Account Maintenance: Process orders, update records, and track data using CRM tools.
- Prepare client reports, meeting minutes, and project status updates.
- Track project progress and ensure all deliverables are completed within agreed timelines.
Desired Candidate Profile
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- 2–5 years of experience in Client Servicing, Account Management, Customer Success, or Event Coordination.
- Excellent verbal and written communication skills.
- Strong client relationship and stakeholder management abilities.
- Outstanding interpersonal, listening, negotiation, and conflict-resolution skills.
- Ability to manage multiple projects and deadlines efficiently.
- Strong organizational and time management skills.
- Proficiency in CRM software such as Salesforce, HubSpot, Zoho CRM, or similar platforms.
- Valuable working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
- Willingness to travel extensively for client meetings and event execution
- Prior experience in the Event Management, Hospitality, Advertising, Media, or Corporate Services industry is preferred.
- Ability to remain calm under pressure and handle demanding client situations.
- Immediate joiners will be preferred.
📌 Client service & Event coordinator (Chennai)
🏢 Stellar Talent Hr Consultancy Chennai
📍 Chennai