Position: Quality Assurance (QA) Manager Department: Quality Assurance Reporting To: Head – Quality Assurance Employment Type: Full time About Norex Flavours Private Limited Norex Flavours Private Limited is a leading Star Export House engaged in the manufacturing of Menthol, Mint Oils, Essential Oils, Aroma Chemicals, Flavours, and Fragrances. The company is certified with ISO 9001:2015, FSSC 22000, WHO-GMP, HALAL, and KOSHER, serving leading multinational customers across the globe.

The Quality Assurance

Manager is responsible for establishing, implementing, maintaining, and continuously improving Quality Management Systems (QMS) and Food Safety Management Systems (FSMS), ensuring compliance with regulatory, customer, and company quality requirements. Develop, implement, review, and maintain QMS and FSMS. Prepare and maintain Quality Manuals, SOPs, work instructions, and quality documentation.

Ensure implementation of HACCP and Food Safety Management Systems. Monitor hygiene and sanitation practices across manufacturing operations. Review raw materials, packaging materials, production records, and finished products.

Investigate customer complaints and non-conformities and implement CAPA. Plan and conduct Internal Audits,



GMP/GHP/PRP audits, and Management Review Meetings. Support customer, regulatory, and certification audits.

Maintain quality documentation and prepare weekly/monthly QA reports. Conduct employee training on Food Safety, HACCP, GMP, Hygiene, and SOP compliance. Monitor supplier quality and outsourced activities.

Drive continuous improvement initiatives and quality performance. Bachelor's or Master's Degree in Food Technology, Food Science, Chemistry, Microbiology, Food Engineering, or a related discipline.

Experience Minimum 5 years (Preferred: 5–8 years) in the Food, Flavours, Fragrance, Essential Oils, Chemical Manufacturing, B2B domain.

Root Cause Analysis Risk Assessment Microsoft

Office Leadership, Decision Making, Analytical Thinking, Problem Solving, Attention to Detail, Team Management, Communication Skills, Planning & Organizing, Time Management, Continuous Improvement Mindset.

Key Performance

Indicators (KPIs) Customer Complaint Reduction Food Safety Compliance Regulatory Compliance Training Completion Rate Head of Quality Assurance (QA) visit our website at

📌 Claims Quality Assurance Officer (Dhanaura)
🏢 Norex Flavours Private
📍 Dhanaura