- Provide customer support through chat, ensuring timely resolution of queries and issues.
- Handle multiple chats simultaneously, prioritizing tasks to meet productivity targets.
- Utilize robust communication skills to effectively address customer concerns and provide solutions.
- Maintain accurate records of all interactions with customers using our CRM system.
- Collaborate with team members to resolve complex issues and improve overall process efficiency.
📌 Chat Support Executive (Bengaluru)
🏢 Cognizant
📍 Bengaluru
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