Locations: Bengaluru, Malappuram, Kannur, Kollam, Kottayam, Kozhikode Palakkad, Thiruvananthapura , Alappuzha, Idukki, Kasaragod, Pathanamthitta, Wayanad , Cuddalore, Tiruchirappalli,Tiruvallur, Dindigul Erode, Pudukkottai, Ramanathapuram, Ambala, Bhiwani, Kurukshetra Palwal, Panipat, Rohtak, Kangra, Mandi, Bathinda , Jalandhar, Dhar, Katni Khandwa, Ratlam, Seoni, Sidhi, Tikamgarh, Barmer, Bharatpur, Tonk, Haridwar, Udham Singh Nagar, Almora, Pauri Garhwal, Tehri Garhwal, Barpeta, Nagaon Alluri Sitharama Raju, East Godavari, Srikakulam, Tirupati, Durg Balod Baloda Bazar Bastar Jashpur Surajpur Kendujhar Balangir Gajapati Kalahandi Koraput Rayagada Medchal-malkajgiri Adilabad Bhadradri Kothagudem Kamareddy Suryapet Banaskantha Dahod Bhavnagar Kachchh Sabarkantha Valsad Pune Buldhana Yavatmal Bahraich Bara Banki Budaun Deoria Fatehpur Hardoi Kheri Kushinagar Maharajganj Muzaffarnagar Rae Bareli Shahjahanpur Basti Jhansi Kannauj Mirzapur Gaya Madhubani Sitamarhi West Champaran Aurangabad Palamu Sahebganj Birbhum Bankura Puruliya

Maximum age: 58 years as on date of application

Eligibility criteria

- Must have experience in team leadership Must have proficiency in MS Office Must have valuable communication, and problem-solving skills

Desirable: familiarity with biometric systems and UIDAI ecosystem Desirable: fluency in regional language a) Operations Management:

Manage daily functioning of the Aadhaar Seva Kendras under their jurisdiction.

Ensure smooth conduct of Aadhaar enrolment, update, and other services in the Centres.

Monitor day to day activities, staff attendance,



performance, and scheduling.

Conduct Aadhaar camps as per directions of RO b) Compliance & Quality Control:

Ensure compliance with UIDAIs Standard Operating Procedures (SOPs). Conduct regular quality checks to prevent errors and fraudulent enrolments/updates.

Handle biometric exceptions and supervise rejections/ resubmissions. Conduct Internal audit every month as per checklist provided by UIDAI.

c) Staff Supervision:

i)Manage operators and supervisors at the center.

ii. Ensure operators are certified by UIDAI and maintain their certification status.

iii. Conduct training/refresher sessions as needed.

iv. Customer Service & Grievance Handling.

v. Ensure prompt and courteous customer service.

vi. Resolve walk-in grievances or escalate complex issues to UIDAI officials.

vii. Assist ROs in conduct of field audits d) Reporting & documentation:

i. Maintain daily/weekly MIS reports on enrolments, updates, rejections, and system log.

ii. Maintain audit reports as per checklist provided by UIDAI iii. Submit reports to UIDAI as per prescribed timelines.

e) Technical & System Oversight:

i. Oversee the working condition of devices like Aadhaar enrolment kits, and internet connectivity.

ii. Oversee Aadhaar centre operated by State/Central registrars.

iii. Coordinate with UIDAIs IT support team in case of technical issues.

iv. Ensuring of uptime of services and amenities as per ASK contract.

v. Coordination with UIDAI Head Office and concerned RO.

vi. Any other task assigned by UIDAI

📌 Centre Manager-Aadhaar Sewa Kendra - UIDAI (PAN INDIA) (Hyderabad)
🏢 National Institute for Smart Government (NISG)
📍 Hyderabad