Falcon Multi Services Ltd is looking for a highly organized and proactive Centre Manager to oversee the day-to-day operations of our training centre. This role serves as the primary point of contact for branch operations, administration, training coordination, and business development while ensuring excellent service delivery and compliance with company standards.

If you have strong leadership skills, experience managing operations, and enjoy working in a fast-paced training environment, we encourage you to apply.

Key ResponsibilitiesBranch Operations

- Manage the overall daily operations of the training centre.
- Act as the primary point of contact (SPOC) for branch activities.
- Monitor branch performance and implement initiatives to improve operational efficiency and business growth.
- Provide regular reports to senior management on branch performance and operational status.

Training Coordination
- Coordinate upcoming training schedules and ensure all training requirements are prepared in advance.
- Arrange training materials, manuals, equipment, logistics, accommodation, and instructor requirements.
- Coordinate classroom and online (Zoom) training sessions.
- Ensure a smooth training experience for candidates, including refreshments and logistical support.
- Liaise with instructors regarding schedules, operational requirements, and course delivery.

Administration & Compliance
- Manage administrative tasks including document preparation, scanning, filing, and record management.
- Collect, organize, and maintain all required training documentation.
- Upload and maintain training records and certificates.
- Maintain inventory of training materials, manuals, stationery, and centre assets.




- Ensure compliance with internal quality standards and audit requirements.
- Update training schedules, pricing, and website information as required.

Finance & Candidate Management
- Coordinate with the Accounts team to ensure invoices are generated before training begins.
- Verify that candidates have completed payment prior to attending training sessions.

Qualifications
- Bachelor's degree in Business Administration, Management, Operations, or a related field (preferred).
- Previous experience in operations management, training administration, education, or centre management.
- Excellent organizational and planning skills.
- Strong communication and interpersonal abilities.
- Ability to coordinate multiple activities simultaneously.
- Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
- Experience with Zoom or other online meeting platforms is an advantage.
- Solid problem-solving and leadership skills.
- Ability to work independently and manage multiple priorities.

What We Offer
- Competitive salary
- Performance-based incentives
- Career growth opportunities
- Professional and supportive work environment
- Opportunity to work with an internationally recognized training organization

Apply Now If you're passionate about operations management and delivering exceptional training experiences, we'd love to hear from you. Submit your resume today and become part of the Falcon Multi Services Ltd team.

Pay: ₹70,000.00 - ₹85,000.00 per month

Application Question(s)

- Can you join immediately?
- What is your monthly salary expectations?

Education:
- Bachelor's (Required)

Experience:
- operations management: 3 years (Required)

Willingness to travel:
- 100% (Required)

Work Location: In person

📌 Center Manager (Mumbai)
🏢 Dolphin Business Center
📍 Mumbai