Outbound Sales Calls: Make outbound calls to potential customers to introduce and sell products or services.
Lead Generation: Identify new sales opportunities through research and cold calling.
Product Knowledge: Stay updated on product details, features, and benefits to effectively communicate with customers.
Customer Engagement: Build and maintain positive relationships with customers by addressing their queries and concerns in a qualified and friendly manner.
Sales Targets: Meet or exceed sales quotas and performance metrics.
Record Keeping: Maintain accurate records of customer interactions, sales, and feedback in the CRM system.
Follow-Up: Follow up with leads and prospects to close sales or provide additional information.
Upselling and Cross-Selling: Proactively suggest additional products/services to existing customers where applicable.
Team Collaboration: Work closely with the sales team to share insights and improve sales processes.Role & responsibilities
Preferred candidate profile
📌 Call Center Executive (Chennai)
🏢 Gro Digital Platforms
📍 Chennai
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