Company Description Ozonetel is an industry-leading unified customer experience intelligence (oneCXi) platform that helps enterprises engage, convert, and retain customers at scale. Its AI-engineered platform enables businesses to orchestrate customer journeys across multiple touchpoints, deliver billions of personalized conversations, and maintain a 360º view of customers throughout their lifecycle.

More than 3,500 global brands across sectors such as retail, financial services, healthcare, logistics, and hospitality rely on oneCXi to capture customer sentiment, create cohesive experiences, and increase customer lifetime value. Ozonetel is recognized as a leader in seven CX categories and is rated among the “Top 50 Customer Service” and “Top 100 Fastest Growing Products Globally” by G2. The company has received multiple industry awards for product innovation and its impact on customer experience transformation.

Role Description

Business Development Manager (New Logo Acquisition)

Location: Gurgaon / Bangalore

Experience: 3-6yrs

About the Role

We're growing our sales team with Business Development Managers to drive current customer acquisition. This is a pure new-business,



hunting role — you'll pair with an SDR who builds your pipeline, while you own the sales cycle end-to-end through to close and Onboarding.

What You’ll Be Doing

- Drive new customer acquisition across BFSI, Fintech, D2C, Ecommerce, EdTech, and similar accounts
- Work SDR-sourced leads through discovery, demo, and close
- Meet sales targets consistently, month on month
- Coordinate with delivery/onboarding teams for a seamless customer handoff.
- Bring a working understanding of Enterprise SaaS, Cloud Telephony, Contact Centre, or workflow technologies.

Profile Requirements

- 3–6 years of experience in direct/new-business sales
- Background in SaaS, Cloud Telephony, Contact Centre solutions, or Voice VAS services
- Proven quota-carrying track record in a hunting (not account management) role
- Comfortable working a paired SDR motion.

About You

- Graduate/Postgraduate in any stream; MBA in Sales/BD is a plus
- Working knowledge of MS Word, Excel, PowerPoint, Email
- Compensation: Competitive fixed + Quarterly Performance Incentives + mobile + travel allowance.

📌 Business Development Manager (Gurugram)
🏢 Ozonetel | oneCXi
📍 Gurugram