At Raconteur Travels, we create premium, tailor-made travel experiences for discerning travellers. We're looking for a commercially driven, creative and highly organised individual who can sell, design and deliver exceptional journeys from start to finish.

This isn't a conventional travel sales role. You'll manage the complete customer journey—from the first enquiry to post-trip follow-up—ensuring every client receives a seamless and memorable experience.

✨ Key Responsibilities

Manage the complete sales cycle from enquiry to booking.

Generate new business and build long-term client relationships.

Understand client requirements, preferences and budgets through consultative selling.

Design customised itineraries with curated hotels, experiences and logistics.

Present proposals, negotiate and close bookings.

Coordinate hotels, transfers, activities, visas, documentation and vendor confirmations.

Ensure flawless execution and exceptional client satisfaction.

Handle changes, special requests and on-trip support.

Drive repeat business, referrals and upselling opportunities.

Track revenue, margins, conversions and overall business performance.

? Key Performance Areas (KPAs)

Revenue & Gross Margin Growth

Sales Conversion & Pipeline Management





Client Satisfaction & Repeat Business

Operational Accuracy & Booking Execution

Commercial Ownership & Problem Solving

? Key Performance Indicators (KPIs)

Performance will be measured through:

Monthly & Quarterly Revenue

Gross Margin

Number of Bookings

Lead-to-Sale Conversion

Average Booking Value

Sales Pipeline Value

New Client Acquisition

Repeat Business

Referral Business

Customer Satisfaction

Operational Accuracy & Timely Execution

KPIs will be aligned with experience and responsibilities, with targets increasing as you grow within the organisation.

? Who Should Apply?

-Experience: 1–3 years

Excellent at communication and presentation

Commercially minded and sales-focused

Passionate about travel and creating memorable experiences

Highly organised and detail-oriented

Confident dealing with premium clientele A robust negotiator and relationship builder

Proactive, accountable and solution-oriented

? Role Details

Experience: 1–3 Years

Location: Mumbai

Function: Business Development | Travel Design | Operations | Client Management

- Industry: Premium Travel & Experiences

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📌 Business Development & Experience Manager (Mumbai)
🏢 Raconteur Tours
📍 Mumbai