Key Responsibilities Generate new business opportunities through cold calling, lead generation, referrals, and digital platforms. Identify and qualify potential customers based on business requirements. Contact prospective clients via calls, emails, WhatsApp, and virtual meetings.

Schedule and conduct product demonstrations and presentations. Understand client requirements and recommend suitable solutions. Prepare and share quotations, proposals, and commercial details. Follow up with leads regularly until successful closure.

Achieve daily, weekly, and monthly sales targets. Maintain accurate records of leads, follow-ups, and customer interactions in the CRM. Build and maintain strong relationships with recent and existing clients.

Coordinate with the Operations and Support teams for smooth customer onboarding. Address customer queries and provide timely resolutions. Keep up to date with product features, pricing, competitors, and market trends.

Submit daily, weekly, and monthly sales reports to the reporting manager. Participate in sales meetings, product training,



and performance review sessions. Ensure adherence to company policies, processes, and ethical business practices.

Maintain professionalism while representing the company. Collect customer feedback and share market insights with the management. Work towards improving conversion rates and customer satisfaction. Contribute to the achievement of departmental and organizational business goals.

Key Performance

Indicators (KPIs) : Number of leads generated Calls made per day Product demonstrations conducted Sales conversions Revenue generated Follow-up ratio Customer satisfaction CRM update accuracy Monthly target achievement Client retention rate Required Skills : Excellent communication and interpersonal skills Strong negotiation and persuasion abilities Customer relationship management Sales closing techniques Time management Problem-solving skills Basic computer and CRM knowledge Target-oriented mindset Team collaboration and coordination

📌 Business Development Executive (BDE) (Surat)
🏢 5sigma IT Private Limited .
📍 Surat