Job Title: Business Analyst

Location: Chennai

Industry: Real Estate / Property Development

Experience: 5–8 Years

Role Overview The Business Analyst will play a key role in analyzing business processes, gathering requirements, and supporting the implementation of technology solutions across real estate operations. The role involves working closely with cross-functional stakeholders to translate business needs into functional requirements, develop Business Requirement Documents (BRDs) , and support the implementation and integration of ERP and CRM systems .

The incumbent will act as a bridge between business teams and technology teams to improve operational efficiency, streamline processes, and support digital transformation initiatives within the organization.

Key Responsibilities Requirement Gathering & Analysis

- Collaborate with business stakeholders to gather, analyze, and document business requirements.
- Conduct workshops and discussions with internal teams to understand operational needs and challenges.
- Translate business requirements into functional and system specifications.

BRD & Documentation
- Prepare detailed Business Requirement Documents (BRDs) and functional specifications.
- Maintain comprehensive documentation of processes, workflows, and system requirements.
- Ensure proper version control and documentation standards.

Process Mapping & Improvement
- Analyse existing business processes and develop process maps and workflows.
- Identify opportunities for process optimization and automation.
- Recommend improvements to enhance operational efficiency.





System Implementation & Integration
- Support implementation of ERP, CRM, and other enterprise systems used across real estate operations.
- Work closely with IT teams and external vendors during system development, configuration, and deployment.
- Facilitate ERP/CRM integration with business processes and other systems.

Stakeholder Management
- Act as a liaison between business teams, technology teams, and external vendors.
- Ensure alignment between business objectives and system capabilities.
- Provide support during user acceptance testing (UAT) and post-implementation phases.

Required Qualifications

- Bachelor’s degree in Business Administration, Information Systems, Engineering, or related field.
- Certification in Business Analysis (CBAP/PMI-PBA) or related certifications is an advantage.

Experience Required

- 5–8 years of experience as a Business Analyst.
- Prior experience in the real estate / construction industry is preferred.
- Hands-on experience with ERP or CRM implementations.
- Strong experience in BRD preparation, process mapping, and requirement documentation.

Key Skills & Competencies
- Solid business analysis and requirement gathering skills.
- Expertise in process mapping and workflow documentation.
- Good understanding of ERP and CRM systems.
- Excellent communication and stakeholder management skills.
- Strong analytical and problem-solving abilities.

Skills: process mapping,,brd preparation,documentation,,stakeholder management,erp/crm integration,requirement gathering,,system implementations

📌 Business Analyst - Real Estate (Chennai)
🏢 KatalAiser
📍 Chennai