Responsible for overseeing branch activities, meeting vessel allocation targets, and ensuring adherence to company procedures.
Core Responsibilities:
- Taking care of all Branch related activities
- Meeting the vessel allocation on each trade, Sales calls /Visits sending reports as per the KPIs set
- Monitoring each activity and taking care with the best inputs available.
- Maintain good culture and image of CMA CGM with best customer satisfaction and CMA CGM service procedures.
- Ensure adherence of CMA CGM Procedures
- Sending Branch weekly and other required reports time to time
- Attending management meeting, commercial etc. with the thorough knowledge of the data and market inputs available
- Keep close contact with the market and explore new business opportunities for the organization.
- Team management which includes proper work allocation, team building, guidance to team etc.
- Ensure Team is well equipped with Systems knowledge and resourced with right size of Manpower.
- Perform Sales Visits / Calls as per agreed with Zonal AGM / Commercial Director. 10 Sales Visits
- /Week for Outside Sales profile or 15 Calls / Week for Inside Sales profile.
Key Performance Indicators:
- Branch Management to ensure customer Satisfaction and CMA India Management Key
- Meeting Sales / Commercial KPIs as set by the organization
- Ensure Commercial viability of Branch as per CMA CGM criterions.
- Maintaining good image and culture of the organization
- Sending all branch and commercial related reports with the best inputs within timelines
- Attending Branch and Commercial related meetings
- Meeting Commercial Budget Trade Wise / Service wise
- Good team management
Qualifications and Skill Sets:
- Graduate with very good management skills
- Solid communication skills and computer skills
- Expertise in team management
- Good Knowledge about the local market, competition information and Sales skills.
- Sincere, honest, dedicated and a team worker.
- 4 5 years of experience in similar capacity in the same area.