Key deliverables: 1. Review contracts and generate timely and accurate customer invoices
- Process cancellations, adjustments, and refunds across multiple billing methods
- Maintain billing documentation and customer contract summaries
- Support finance operations and system implementation initiatives Role responsibilities: 1. Monitor billing inboxes and resolve customer queries
- Collaborate with credit control to handle invoice discrepancies
- Work with ERP and sales support systems including NetSuite and Salesforce
- Ensure accuracy in license, usage, and subscription billing processes