Carrying out Automation jobs in line with the Technology Checklist

Total ROs of Territory /11 per month

Attending Break down calls a. RCA (Root Cause Analysis) and initiate action over phone/physical visit within 2 hours from time of complaint raised on BROMA or received on phone MIS person or based on report on RO Automation Uptime

Auto RSP failure /Mismatch ATG Communication Failure FCC Failure

APOS Related (IPS/UFILL) Power Conditioning (UPS/Stabilizer) (FMS scope - 6 hours TAT)

All the above to be checked by Technology Team and get it resolved for their scope as per SLA. For the scope pertains to other vendors, IFMS to ensure raising the BROMA complaint.

Training to dealer/Staff on

Preparing one DSM per RO as Tech Champion various Technology initiatives

Monitoring and co-ordination wi.th stake holders on open Iris alerts and automation up time.

To be done daily as per daily check list.

Monitoring of Automation BROMA Complaints

Monitoring of BROMA complaints and follow up with vendor till resolution

APOS utilization Monitoring

APOS utilization Monitoring and fortnightly /monthly report to Territory team

Contact Number:(phone hidden)

Email:[email protected]

📌 Automation Engineer (Tiruchirappalli)
🏢 Sodexo
📍 Tiruchirappalli