- Manage multiple client site deployments end-to-end (installation, integration, commissioning) against timelines.
- Coordinate with technical/engineering teams for in office resource and manpower availability.
- Resolve/escalate site issues; maintain progress trackers, documentation, and client sign-offs.
- Act as primary client point of contact; lead status meetings and site walkthroughs.
- Handle client queries, escalations, and change requests; build long-term relationships.
- Resolve billing discrepancies (PO/GRN/sign-offs) with Finance; maintain payment tracker.
- Share periodic status reports (progress, risks, payments) with the Project Manager.
- Support project planning, resource allocation,
and liaison between clients and internal teams.
Required Skills
- Bachelor's in Engineering (Mechanical/Electrical/Electronics/IT) or Business Administration; MBA preferred, not mandatory.
- Strong communication and client-handling skills with plant-level and management stakeholders.
- Ability to manage multiple projects/sites simultaneously and prioritize effectively.
- Basic understanding of automation/AI-based industrial systems is a plus (training provided).
- Strong problem-solving skills, ownership mindset, and ability to work independently.