Strategic and results-driven Retail Finance Manager with over the years of experience across diverse sectors, including PV & EV Vehicles, Commercial Vehicles, Used Cars. Proven expertise in cultivating financial institution relationships, strategic planning and team leadership.. Specialize in establishing productive relationships with customers seeking financing options.
Responsibilities
Ø Solid knowledge of financing procedures and credit options within the auto industry.
Ø Responsible for managing Retail Finance Operations.
Ø Maintains Sales and Finance penetration and generating the revenue through finance sales.
Ø Strategically design and implement the seasonal finance schemes.
Ø Monitoring and coordinating RC’s and Non starter’s of Leading Financiers to run smooth and healthy business.
Ø Maintaining a healthy & competitive atmosphere within the sales team, dealers and financiers.
Ø Building communication and relationship with HNI customers.
Ø Adept in managing business operations with focus on top-line & bottom-line performance & align team with company’s mission & strategic development as laid in policies & corporate objectives.
Ø Managing a portfolio of Vehicle Sales, Insurance, Loans & Warranty customers.
Ø Tracked daily sales and generated activity and productivity reports.
Ø Ensured that all dealership standards were implemented.
Ø Resolve customer complaints regarding Finance sales and service.
Ø Timely follow-ups and closure of post-appointment calls into successful Cars and Financial sales. Qualifications