- Identify and develop recent business opportunities for Ocean Freight, Air Freight, and Logistics services.
- Build and maintain a strong sales pipeline across priority trade lanes.
- Conduct market mapping and competitor analysis within the China market.
- Achieve assigned sales and GP targets.
Key Account Management
- Manage and grow relationships with existing customers.
- Conduct regular customer visits and business reviews.
- Cross-sell and upsell value-added services.
- Ensure high customer retention and satisfaction.
RFQ & Pricing Coordination
- Handle RFQs in coordination with pricing and product teams.
- Prepare competitive quotations and commercial proposals.
- Negotiate rates, contracts, and service terms with customers.
- Monitor market freight trends and adjust strategy accordingly.
Market & Trade Lane Focus
- Develop business on key China trade lanes
- Work closely with overseas offices and network partners.
- Support agency and liner relationships where relevant.
Internal Coordination
- Work closely with operations, customer service, and finance teams for smooth shipment execution.
- Support issue resolution and escalation management.
- Ensure SOP adherence for key accounts.
Experience Required:
- 5–8 years of experience in Freight Forwarding / Logistics
- Minimum 4–5 years in Business Development / Sales / Key Account Management
- Strong exposure to international trade lanes (preferably China market) and pricing
Qualification Required: Graduate (Mandatory – any discipline)
MBA / Postgraduate in Sales, Marketing, Supply Chain, or International Business (preferred but not mandatory)