AR Caller/ Lead Analyst - Chennai

AR Caller/ Lead Analyst - Chennai

10 Aug
|
Golden Opportunities
|
Chennai

10 Aug

Golden Opportunities

Chennai

Accounts Receivables – Analyst - Chennai

- Conduct in-depth pre-call analysis to determine root causes of unpaid or underpaid claims.

- Contact payers through calls, IVRs, or web portals for claim status, resolution, and escalation when necessary.

- Handle complex denials and aged accounts by identifying trends and recommending corrective actions.

- Document all claim-related activities comprehensively in client software for a compliant and auditable trail.

- Interpret and analyze Explanation of Perks (EOBs), medical documentation, authorizations, and payer correspondence.

- Prepare and submit appeals for denied or underpaid claims; ensure adherence to payer-specific timelines.

- Monitor and track high-dollar, aged, and specialty claims through to resolution.

- Collaborate with team members to improve workflow efficiency and data accuracy.

- Support audit requests and ensure strict compliance with HIPAA, ERISA, and payer-specific requirements.

- Mentor junior analysts by sharing best practices and supporting performance improvement.

📌 AR Caller/ Lead Analyst - Chennai
🏢 Golden Opportunities
📍 Chennai

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