Application Support Engineer (Trade Digital Helpdesk) (Mumbai)

Application Support Engineer (Trade Digital Helpdesk) (Mumbai)

10 Aug
|
Upvote Consulting Services
|
Mumbai

10 Aug

Upvote Consulting Services

Mumbai

Serve as Technology SPOC for Trade Digital Helpdesk Investigate & resolve incident using CRM,JIRA,Unidesk&Helpdesk;

AMS, Development& IT teams for issue resolution

SLA compliance & perform Root Cause Analysis, digital API if interested call (phone hidden)

Required Candidate profile

Faster issue resolution, reduced customer escalations

Improved coordination between Business, IT,support teams.

Dedicated support for Neo Trade migration, API integrations, digital growth initiatives

📌 Application Support Engineer (Trade Digital Helpdesk) (Mumbai)
🏢 Upvote Consulting Services
📍 Mumbai

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