- Accounts Receivable

1. Collections Management

- Monitor and manage aging reports to identify overdue accounts.

- Initiate collection calls, emails, and follow ups to ensure timely payment.
- Maintain detailed records of customer interactions and commitments.
- Escalate delinquent accounts as per company policy.

1. Customer Account Management

- Review customer credit limits and payment history.

- Work with customers to resolve disputes, short payments, or deductions.
- Provide account statements, invoices, and required documentation upon request.
- Build robust customer relationships to support timely payments.

1. Billing & Reconciliation

- Validate billing accuracy and ensure invoices are correct and complete.

- Reconcile customer accounts, investigate discrepancies,



and process adjustments.
- Collaborate with billing and sales teams to resolve pricing or tax issues.

1. Reporting & Documentation

- Prepare weekly/monthly AR aging reports for management.

- Track collection performance metrics (DSO, overdue %, recovery rate).
- Document all collection efforts and maintain internal audit ready records.

1. Cross Functional Collaboration

- Work closely with Sales, Customer Service, and Finance on account issues.

- Support month end closing activities for AR.
- Assist in improving AR processes and collection strategies.

📌 ACCOUNTS RECEIVABLE (Pune)
🏢 Zensar Technologies
📍 Pune