- Build and maintain lasting relationships with clients and partners by understanding their focus and anticipating their needs
- Coordinate internal and external resources to expedite workflow
- Manage communications between upper management and employees
- Stay current with company offerings and industry trends
- Oversee and achieve organizational goals while upholding best practices
Responsibilities
- Solve problems for clients by understanding and exceeding their expectations
- Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
- Participate in brainstorming, office activities, staff meetings, and client meetings; research and assist with program development for existing clients and new prospects
- Perform prospecting activities such as cold calling and networking
- Follow up with clients regularly to ensure needs are being met and to identify opportunities
- Maintain a database of clients, prospects, partners, and vendors
Required Skills And Qualifications
- Four years of experience in administrative role reporting directly to upper management
- Ability to manage multiple accounts while seeking current opportunities
- Ability to understand client needs and negotiate costs and services
- Proficiency with CRM software and an aptitude for learning new systems
- Willingness to travel as needed to meet with clients and prospects
Preferred Skills And Qualifications
- Bachelor’s degree (or equivalent) in business or related discipline
- Proficiency using more than one language
- Experience overseeing budgets and expenses
- Experience developing internal processes and filing systems