Location: Gurugram / Bangalore / Hyderabad (Work from Office)
Experience: 58 Years
Employment Type: Full-time
About the Role
We are looking for a dynamic Account Manager – IT Staffing to manage key client accounts, drive business growth, and ensure successful delivery of IT staffing requirements. The ideal candidate should have strong experience in client relationship management, account growth, stakeholder management, and IT staffing.
Key Responsibilities
- Manage and nurture existing client accounts within the IT staffing business.
- Build long-term relationships with hiring managers and key stakeholders.
- Candidates who have managed or are currently managing strategic accounts like Accenture or Infosys will be given preference.
- Understand client hiring needs and coordinate with delivery teams for timely closures.
- Identify opportunities for account growth, cross-selling, and up-selling.
- Conduct regular client governance meetings and business reviews.
- Ensure SLA adherence and maintain high customer satisfaction.
- Handle contract negotiations, commercials, and account profitability.
- Resolve client escalations and provide proactive solutions.
- Collaborate with recruitment teams to ensure quality candidate submissions and successful onboarding.
- Track hiring metrics, revenue, and account performance.
Required Skills
- 5–8 years of experience in IT Staffing/IT Recruitment.
- Minimum 2+ years of experience in Account Management or Client Management.
- Strong understanding of contract staffing (C2H), permanent hiring, and staffing operations.
- Excellent communication, negotiation, and stakeholder management skills.
- Experience handling enterprise or large client accounts.
- Ability to work in a rapid-paced environment and manage multiple priorities.
Preferred Qualifications
- Bachelor's degree in any discipline.
- MBA is an added advantage.
- Experience with ATS/CRM tools and MS Excel.
What We Offer
- Competitive salary with performance incentives.
- Career growth opportunities.
- Collaborative and high-performance work culture.
- Opportunity to work with leading enterprise clients.