Viswamitempowersolution is currently seeking qualifiedcandidates for the position of Ticketing Agent in Ground Staff atour airport location in Nagpur, Maharashtra, India. As a TicketingAgent, you will be responsible for providing excellent customerservice to passengers and assisting with ticketing and check-inprocedures. Key Responsibilities: - Greet and assist passengers atthe ticket counter and check-in area - Answer inquiries and provideinformation about flight schedules, fares, and policies - Processticket sales and reservations using computer systems - Issueboarding passes and luggage tags - Check and verify passengeridentification and travel documents - Handle changes andcancellations to flight itineraries - Assist passengers withspecial needs, such as disabilities or unaccompanied minors -Ensure compliance with all airport security and safety regulations- Collaborate with other airport staff to ensure smooth operationsand timely departures - Provide exceptional customer service toresolve any issues or complaints - Maintain accurate records andreports of ticketing transactions - Stay updated on airlinepolicies and procedures to provide accurate and up-to-dateinformation to passengers - Adhere to company dress code andgrooming standards at all times Qualifications: - High schooldiploma or equivalent - Previous experience in customer service ora related field is preferred - Excellent communication andinterpersonal skills - Ability to work in a fast-paced and dynamicenvironment - Strong problem-solving and decision-making abilities- Proficient in using computer systems and software - Must be ableto work flexible schedules, including evenings, weekends, andholidays - Must be able to lift up to 50 pounds and stand forextended periods of time - Must be fluent in English, both writtenand verbal - Knowledge of a second language is a plus We offer acompetitive salary and perks package, as well as opportunitiesfor career growth and development. If you are a team player with apassion for providing exceptional customer service, we encourageyou to apply for this exciting opportunity to join our team atViswamitempowersolution.
📌 Job openings at Airport For Ticketing Agent in GroundDtaff (Maharashtra)
🏢 Viswamitempowersolution
📍 Maharashtra
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