- To achieve Debt Management Services targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Debt Management Services.
- Control bucket flow cases and focus on non-starters.
- Ensuring documented feedback.
- Ensuring legal guidelines are complied with while repossessing products.
- Ensuring audit queries are complied with.
- Ensuring adequate "Feet on Street" availability area-wise / bucket-wise / segment-wise.
- Manage productivity by fixing productivity parameters for Debt Management Services Officers / Agencies / DMAs, monitoring performance against set parameters and conducting weekly reviews with the Debt Management Services executives.
- Ensuring background and reference check of agencies / DCTs being appointed.
- Constant evaluation of DCTs and agencies.
- Identify and manage training needs for the CEs.
- Support Debt Management Services officers in legal / police issues.
- Ensuring timely and profitable disposal of seized stock & safe custody of seized products.
- Visit random customers.
Required Qualifications and Experience
- People Management skills.
- Demonstrated success & achievement orientation.
- Excellent communication skills.
- Negotiation Skills.
- Strong bias for action & driving results in a high performance workplace.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Affirmative in nature, robust leadership skills, clarity of thought, and perseverance.
- Exceptionally high motivational levels and needs to be a self-starter.
- Working knowledge of computers.
Locations
Basic Section:
- Job Level: GB01
- Job Title: Executive - Debt Management Services - Rural, RTL, RSL-RDL South East
- Job Location Country: India
- State: KARNATAKA
- Region: South
- City: Mandya
- Location Name: Ramanagara
- Tier: Tier 3