Job Purpose
Plan for design and delivery of process improvements by guiding team to understand & analyze business requirements, planning & budgeting for projects, leading team in development, planning and monitoring of launch & on-field performance, and managing varied stakeholders to achieve desired objectives and support business growth for SmallBusiness Lending business.Duties and Responsibilities
1. Analysis of existing processes & systems
? Analyze multiple processes in SME business (such as pre & post logging, underwriting, sourcing, disbursal etc.) and identify the processes where there is a scope of improvement (such as redundant/ lengthy processes)
? Guide team on mapping of end to end process to examine its functionality.
? Segregate the activities related to processes in various categories such as online/ automated/ manual, and seek understanding of systems being impacted, processes’ expected outcome and current tat

2. Identification of improvement opportunities (new process design or enhancements)




? Engage with business and stakeholder to discuss & understand their requirements in terms of any process enhancement
? Identify the scope of improvement such as process efficiencies, tat reduction, automation opportunities, cost reduction or simplification of processes
? Design the project approach to manage & address the identified gaps or to drive improvement opportunities by means of defining recent design of go-to processes
? Present the business case along with the cost benefit analysis to the business stakeholders in order to obtain their sponsorship

3. Project planning and management
? Lead team to segregate the accepted requirements into new process design or enhancement projects and prioritize projects for delivery of requirements basis business urgency & criticality
? Identify resource requirements for various projects, define project teams, create project charter and allocate the responsibilities among team members
? Review the progress of various pr

📌 Cluster Manager (Pune)
🏢 Bajaj Finance
📍 Pune