Job Description

ItJob Purpose:

To support customers as they transition from sales prospects to active users of products. They're focused on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business:
- Responds to inquiries.
- Expedites critical orders.
- Communicates dispositions.
- Researches and resolves problems.
- Research orders.
- Provides quote preparation.
- Orders tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and-or other such support to sales team members and-or external customers.
- Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
- Performs other duties as assigned.

Responsibilities:
- Customer value realisation
- Customer satisfaction
- Revenue growth
- Increased adoption

Knowledge, Skills and Experience:
- >3 to 5 Years of relevant work experience
- Required Education: Bachelor's Degree




- Able to execute instructions and to request clarification when needed.
- Able to recognize and attend to important details with accuracy and efficiency.
- Candidate must know Italian
- Able to communicate clearly and convey necessary information.
- Able to collaborate and build solid, effective working relationships with others.

Key Skills

What’s In It For You?
- Elective Advantages: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebratin

📌 Customer Success Specialist (Chennai)
🏢 TD SYNNEX
📍 Chennai