Description
Bring your expertise to a global operations utility where you will lead measurable improvements, build resilient controls, and grow your impact through senior stakeholder partnership.

As a Cash Asset Management Operations Optimisation Lead Vice President in Cash Asset Management, you will play a senior role combining strategic service enablement, stakeholder engagement, and operational optimisation leadership. You will partner closely with service leaders, Operations, and Change teams to deliver strategic objectives while ensuring the right cash is in the right place, at the right time, with maximum transparency. You will drive measurable outcomes by eliminating root causes, strengthening controls, and sustaining performance through adoption and capability uplift.

Job Responsibilities:
- Lead data-driven process optimization across Cash Asset Management services by mapping current state, identifying root causes, defining target state, and delivering measurable improvements in cycle time, exceptions, rework, and risk reduction




- Own operational problem solving by prioritizing high-impact defects and process breaks, leading working sessions, removing blockers, and driving closure through verified stabilization
- Standardize execution and controls by defining standard operating procedures, control points, handoffs, and escalation paths to ensure adherence and auditability
- Improve capacity and workflow management by implementing forecasting, demand and capacity views, and queue management practices aligned to the service catalog
- Partner with Operations and Change teams to implement improvements with minimal disruption and ensure adoption, training, and sustained performance after change
- Deliver initiatives end-to-end by scoping, planning, delivering, reporting, and escalating risks and dependencies while measuring perks realized, not only delivery completion
- Coach and upskill teams on data-driven decision-making and continuous improvement practi

📌 Payment Lifecycle Manager (Mumbai)
🏢 JPMorganChase
📍 Mumbai