Reporting to: Credit Control Manager

Working hours: UK Shift

Job Responsibilities:

* Take ownership of the ledgers for a portfolio of customers, including the
forward chasing of debts to ensure payments are made to terms, actively
reducing Aged Debt.
* Manage daily inflow of email queries from both internal colleagues and
external customers.
* Query Management and resolution - Interact with relevant internal teams to
ensure the timely resolution of outstanding queries.
* Allocate receipts against customer accounts, accurately on a daily basis.
* Prepare and distribute monthly debtor statements.
* Build and maintain strong relationships with the external customers on
your ledger.
* Identify customers that aren’t adhering to their agreed credit terms and
prepare their account for the collections process.

Qualifications & Capabilities

* 1-3 of years of credit management experience with a strong understanding
of credit management processes.




* Have a passion for collecting outstanding debt and target driven.
* Good at establishing and maintaining relationships with internal and
external stakeholders.
* Ability to prioritise workloads and meet tight deadlines.
* Proficient in Microsoft Office applications.
* Demonstrable experience of multi-currency & multi-company ledgers.
* Must be competent in all aspects of credit control including query
management.
* Must be tenacious and target driven.
* Valuable team player, combined with ability to work using own initiative.
* Great negotiator with excellent communication and interpersonal skills.
* Must be business orientated with sound customer service skills, both
internally and externally.
* High level of accuracy and attention to detail.

Credit Management qualification is desirable but not essential.

📌 Credit Controller (Pune)
🏢 Finance
📍 Pune