Customer Success Associate (Bengaluru)

Customer Success Associate (Bengaluru)

10 Aug
|
Dozee
|
Bengaluru

10 Aug

Dozee

Bengaluru

Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company.

We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models

Job Overview:
Dozee is looking for a proactive and detail-oriented skilled to manage client support, project execution, and reporting operations. The role involves handling end-to-end project management, preparing clinical and technical reports, ensuring data accuracy, and supporting teams via HubSpot and other tools. Candidates should have 2+ years of experience, strong communication skills, and expertise in operations, CRM systems, and Advanced Excel.



This is a full-time, on-site role (6 days/week).

Key Responsibilities
- Client Support & Project Management:Deliver end-to-end support from initial demos through to project completion, ensuring seamless operations and a high level of client satisfaction.
- Technical & Clinical Reporting: Prepare, review, and ensure the accuracy of Techno-Clinical Reports in alignment with project requirements and compliance standards.
- Data Validation & System Accuracy: Develop and maintain Accuracy Test Reports to validate data integrity and system performance.
- Standardized Reporting: Create and update CGR (Clinical Governance Report) Templates to ensure consistency in reporting and analysis.
- Performance Evaluation: Generate DMER (Device Monitoring & Evaluation Reports) and Impact Reports to evaluate project outcomes and performance indicators.
- Platform Support (HubSpot): Maintain up-to-date expertise in t

📌 Customer Success Associate (Bengaluru)
🏢 Dozee
📍 Bengaluru

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer success associate (bengaluru) / bengaluru