GBS Specialist HR Services

Area: GBS

Department: HR Services

Direct Reporting Line: HR Services Team Lead

Subsidiary/country: GBS India

Location: Gurgaon, India

GSMS Grade: P2

Number of Personnel Managed: 0

Cost Center/Budget and/or Revenue Responsibility:

Purpose & Overall Relevance for the Organization:

Within the framework of HR Services, we are providing services and business competence regarding all HR Services related processes. As HR Services strive to combine competent and skilled business partnering with a constant enhancement of services in an efficient and value-adding way, the role is vitally supporting this target by following key responsibilities.

Key Responsibilities:
- Perform general administration within the HR Services team for all defined processes, tools and programmes and processes.
- Perform Hire to retire tasks with the defined SLA
- Update all relevant process documentation
- Be a contact person for the HR community and relevant stakeholders regarding the respective HR Services processes and challenges.




- Maintain system wide through SuccessFactors and other relevant HR systems.
- Handle standard inquiries & support through ticket service, email & phone.
- Timely execute assigned tasks and issues according to defined processes, timetables and service levels in compliance with tariff and work agreements.
- Identify improvement potential in all HR Services processes and administer the implementation of the improvements.
- Ensure correct execution of laws and regulations with regards to specific employee master data and organizational data according to defined procedures
- Suggest modification of systems and processes to ensure correct execution of laws and compliance to company policies
- Providing input for creation of user manuals and process mappings
- Providing input for communication of standards, procedures and processes to employees, internal customers.
- Participate regularly in workshops and meetings held by subject ma

📌 Specialist HR Services (Gurugram)
🏢 Adidas
📍 Gurugram