Process International Business Development

Profile: Executive

Job Description:

Responsibilities

- Conduct outbound calls to potential USA clients using an assigned database
- Generate qualified leads and maintain a healthy lead pipeline
- Manage all interactions, follow-ups, and updates through CRM tools
- Analyze lead data to identify trends and optimize outreach strategy
- Maintain accurate and up-to-date records of activities, conversions, and targets
- Prepare regular performance and lead reports for management review
- Collaborate with internal teams to ensure proper handover and alignment on leads
- Achieve weekly and monthly goals related to leads and conversion metrics

Strategy level tasks

- Work closely with the Sales and Marketing teams to refine lead generation strategy
- Gather insights from CRM data to improve campaign effectiveness
- Identify opportunities to enhance data quality and lead scoring accuracy




- Contribute to process improvements for customer outreach efficiency

Support the marketing manager to

- Increase overall qualified lead volume for the USA market
- Improve CRM utilization and reporting consistency
- Enhance sales conversion rates through stronger pre-qualified leads
- Provide data-driven insights for performance tracking and strategy refinement

Language Proficiency (If Any):

- English (Fluent; American/Neutral accent preferred)
- Behavioral Competencies (ASK Framework):

- Analytical and data-driven mindset
- Solid planning and organizational skills
- Goal-focused and self-motivated
- Ability to manage multiple tasks and maintain accuracy
- Experience working independently in a fast-paced, target-oriented environment
- Excellent interpersonal and team collaborations

📌 Business Development Executive (Mumbai)
🏢 PACIFIC GLOBAL SOLUTIONS
📍 Mumbai