Job Summary

ServiceNow-Agentic AI Developer We are on the lookout for a highly skilled Full Stack ServiceNow Developer to join our dynamic team This role is pivotal in designing developing and deploying nextgeneration AIdriven workforce solutions within the ServiceNow platform The developer will be instrumental in crafting autonomous digital agents that serve as AI Scrum Masters and AI Application Analysts facilitating smarter faster and more adaptive workflows across the enterprise This position demands expertise in ServiceNow development both backend and frontend a robust understanding of AIML integrations and the ability to architect scalable digital workflows The successful candidate will collaborate closely with product managers data scientists and business stakeholders to create agentic workforce solutions that enhance and automate key IT business and agile practices

Key Responsibilities

- ServiceNow Development
- Design, develop and customize applications on the ServiceNow platform ITSM ITOM SPM etc to enable AIaugmented workforce solutions
- Build full stack components backend workflows Flow Designer Script Includes Business Rules RESTSOAP APIs and modern UIUX Service Portal Now Experience UI Builder React components
- Integrate ServiceNow with external AI services APIs and data sources to enable decision automation predictive insights and conversational agents
- AI Agentic Workforce Enablement
- Architect and implement autonomous AI agents in ServiceNow that perform roles such as Scrum Master AI employee e g sprint planning backlog grooming velocity tracking reporting and Application Analyst AI employee e g incident triage root cause analysis application monitoring
- Develop capabilities for selflearning adaptive recommendations and dynamic workflow execution
- Leverage LLMs machine learning and orchestration tools to simulate humanlike reasoning and task execution within ServiceNow

Agile Collaboration





- Partner with business stakeholders Scrum teams and application owners to translate requirements into technical solutions
- Participate in Agile ceremonies and actively contribute to backlog refinement sprint planning and demos
- Enable AI Scrum Master to automate team metrics reporting risk identification and sprint forecasting

Required Skills Qualifications

- 5 years of handson development experience with ServiceNow custom apps ITSM ITOM SPM modules
- Proficiency in JavaScript Glide API AngularJSReact HTML CSS within the ServiceNow ecosystem
- Strong understanding of ServiceNow architecture Flow Designer IntegrationHub Script Includes Business Rules ACLs CMDB
- Experience with full stack development frontend Now Experience portals backend serverside scripts API integrations
- Familiarity with AIML concepts and integration of ServiceNow with LLMs chatbots or automation frameworks
- Proven ability to design and implement autonomous digital workflows and intelligent automation
- Solid understanding of AgileScrum methodologies and how to apply them in ServiceNow delivery
- Robust problemsolving and communication skills with the ability to interact effectively with both technical and nontechnical stakeholders

Preferred Skills

- Exposure to DevOps practices Jenkins Git CICD pipelines for ServiceNow
- Certifications ServiceNow Certified Application Developer CAD Certified Implementation Specialist CIS in ITSMCSMITOM ServiceNow MicroCertifications IntegrationHub Predictive Intelligence
- Background in creating or managing agentbased AI systems or autonomous digital workforce solutions

Role Impact

This role goes beyond traditional ServiceNow development you will be building the foundation of a digital agentic workforce that augments human teams Your work will directly empower the enterprise with AIenabled Scrum Masters and Application Analyststransforming how teams collaborate deliver and innovate

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Consultant - Package Implementation (Navi Mumbai)
🏢 LTM
📍 Navi Mumbai