- Key ResponsibilitiesSales & Business PerformanceAchieve monthly, quarterly, and annual sales targets.
- Drive key retail KPIs including Revenue, Conversion, ATV, UPT, and Customer Satisfaction.
- Analyze store performance and implement action plans to improve business outcomes.
- Ensure effective execution of promotional campaigns and current product launches.
- Team ManagementRecruit, train, coach, and develop store associates.
- Conduct daily team briefings and performance reviews.
- Monitor productivity and ensure high employee engagement.
- Build a high-performing, customer-centric team.
- Customer ExperienceDeliver an outstanding customer experience at every touchpoint.
- Handle customer concerns and escalations professionally.
- Store OperationsManage daily store operations, including opening and closing procedures.
- Ensure inventory accuracy through regular stock audits.
- Monitor cash handling, billing accuracy, and store documentation.
- Maintain visual merchandising standards and store hygiene.
- Ensure compliance with SOPs, audit requirements, and safety guidelines.
- Inventory ManagementMonitor stock availability and replenishment.
- Minimize stock loss and shrinkage.
- Coordinate with warehouse and supply chain teams for inventory planning.
- Reporting & CompliancePrepare daily, weekly,



and monthly business reports.
- Ensure adherence to company policies and statutory compliance.
- Maintain accurate operational records.
- Eligibility Criteria Graduate in any discipline.
- 3–8 years of experience in Retail Store Management.
- Minimum 2 years of team handling experience.
- Experience in Optical, Eyewear, Fashion, Apparel, Electronics, Footwear, QSR, or other organized retail industries is preferred.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in MS Excel and retail billing/POS systems.
- Willingness to work rotational shifts, weekends, and holidays.
- Required SkillsRetail Operations
- Sales & Target Achievement
- Team Leadership
- Customer Relationship Management
- Inventory & Stock Control
- Visual Merchandising
- KPI Management
- P&L; Understanding
- Problem Solving
- People Development
- Conflict Resolution
- Operational Excellence
- Key Performance Indicators (KPIs)Sales Achievement
- Store Revenue Growth
- Conversion Rate
- Average Ticket Value (ATV)
- Units per Transaction (UPT)
- Customer Satisfaction (NPS/CSAT)
- Team Productivity
- Inventory Accuracy
- Shrinkage Control
- Audit Compliance
- Employee Retention

📌 Retail Store Manager For BATA Exclusive Store (Pune)
🏢 Sugaatu Worldwide Private
📍 Pune